General Terms and Conditions

§ 1) Validity

The general terms and conditions apply to all business relations between THE JET TEAM ENERGY Online Shop (trading as The Jet Team Sàrl) and its customers. By placing an order you confirm that you have read and agree to the terms and conditions. The mere inspection of our website is non-binding and does not constitute a legal relationship.

§ 2) Offer

All prices are quoted in the currency chosen by the customer excl. VAT. The listed prices, product illustrations and product descriptions are without guarantee. Delivery periods, availability and errors excepted.

§ 3) Delivery periods

Products which are in our warehouse are processed immediately after receipt of the order by us, other products are ordered from suppliers. The ordered products are delivered according to agreement with the customer. Delays due to unavailability of suppliers or missing information from the customer cannot result in any claims by the customer.

§ 4) Shipping

The shipping costs are calculated according to package weight and shown accordingly in the ordering process unless an alternative shipping method has been chosen.

§ 5) Payment

Payment for goods ordered from THE JET TEAM ENERGY Online Shop is made in advance of shipping unless credit has been pre-arranged.

§ 6) Warranty

The supplier undertakes to exercise due care and to deliver the products in good quality. The warranty period is one year.
Excluded from the warranty are defects and malfunctions for which the supplier is not responsible, such as natural wear and tear, force majeure, improper handling, intervention by the customer or third parties, excessive strain, unsuitable operating materials or extreme environmental influences.

§ 7) Right of return

Products with quality defects are to be communicated to us within 7 days and a mutual solution found to remedy the defect or issue.

§ 8) Legal notice

Place of jurisdiction is 1216 Cointrin, Switzerland. Swiss law applies exclusively.

1216 Cointrin, Switzerland, 06.02.2024